SIPOC stand for Suppliers, Input, Process, Outputs and Customers. In
comprehensive process improvement, a SIPOC is a tool that captures a process
along with its suppliers, inputs, outputs and in a single map in table form.
It was use in Total Quality Management (TQM) programs of the late 1980s.
Today, SIPOC to be used in Six Sigma, Lean and Business Process Management.
Who Can Use SIPOC?
The SIPOC process improvement technique model can be successfully used by
every business, industry, department, or individual.
SIPOC can be used for identifying problem areas, conducting process analysis
and explaining business operations. It can be helpful when parts of a process
are unclear. It forces team members to identify and centralize information
such as supplier information, project specifications, target customers, etc.
Templates for SIPOC Diagram demonstrates the building blocks of the SIPOC.
Below, you can see a diagram for the SIPOC.
SIPOC helps to align the common understanding of a project’s goal. It is
beneficial to employees and stakeholders. A few key benefits of SIPOC are
listed below.
Examples of the SIPOC can be seen in the tables below that demonstrate the
suppliers, inputs, processes, outputs, and customers.
Ex 1: SIPOC Diagram: Order Management
Ex 2: SIPOC Diagram: Veg Biriyani Preparation
Ex 3: SIPOC Diagram: Vendor Payment Process
Ex 4: SIPOC Diagram: Candidate Onboarding
Related readings:
Purchasing Process |
Spend Analysis Framework
Answer: SIPOC creates a process map that gives a high-level overview of a Six
Sigma project. This approach leads a business to more efficient and less
wasteful operations.
Answer: SIPOC is a tool that captures a process along with its suppliers,
inputs, outputs and in a single map in table form
Answer: Provides a high-level overview of the project for strategic
operations and it increases transparency across the organization.
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